Expertises / Housing server

CUSTOM MONITORING.

Proactive monitoring, real-time alerts, and a HUD dashboard to keep your infrastructure under control at all times, with 24/7 on-call support.

manage my infrastructure
SYS_CHECK STATUS: STATUS: OK 
|
Custom monitoring

> Proactive Monitoring // 24/7

We don’t just react to outages—we anticipate them. Our sensors monitor every critical parameter of your infrastructure to ensure maximum uptime.

// WHAT WE OFFER

  • Customised dashboards
  • Alerts via Email / SMS / Phone calls
  • Business metrics (Orders per minute, sign-ups, etc.)
  • Long-term log retention

Real-Time Alerts

Instant notifications via text message and email in the event of an issue.

Native Security

Monitoring of logs and intrusion attempts for enhanced protection.

HUD Dashboards

A clear, concise overview of your key metrics on a single screen.

TECHNOLOGIES

  • Shinken

ERFORMANCE & ANALYSIS // KPIs

Beyond simple “uptime,” we measure application response times to identify bottlenecks.

We provide detailed availability reports upon request to ensure complete transparency regarding the quality of our service.

> QUESTIONS FRÉQUENTES

> How does our alert system work?

At Ice Development, we have three staff members on call 24 hours a day, seven days a week. Critical alerts are sent via various channels: text messages and emails.

Five staff members have permanent access to our partner data centres.

> What type of infrastructure do you monitor?

We monitor all types of environments: cloud servers (our own, third-party providers, AWS, OVH, Oracle), on-premises infrastructure, hybrid environments, and containerized environments (Docker, Kubernetes).

> Do you handle on-call duties?

Yes, we offer customized technical support services available 24/7. In the event of a critical alert outside of business hours, our team responds immediately in accordance with a defined protocol.

The exact terms of the response depend on the level of service plan selected.

> What are your notification methods?

We adapt to your tools but stick to “standard” communication methods: email, text messages, or phone calls for high-priority alerts that require immediate attention.

manage my infrastructure Back to expertises

> Continue exploring

DNS Management & Registrar

Secure your digital identity with an accredited partner. Performance, control, and protection of your web assets.

Brand Guidelines / Logo

Creating strong and memorable visual identities. Logos, brand guidelines and user interfaces (UI) that reflect your brand’s excellence.

Disaster Recovery Plan (DRP)

Ensure the resilience of your business. Disaster recovery and business continuity strategies for complete peace of mind.